Knowledgebase

DNS is the component of the Internet which converts human-readable domain names (such as example.com) into computer-readable IP addresses (such as192.0.32.10). It does this according to DNS zone files that reside on your server and tie domain names to IP addresses.

There are several different types of records in a domain's zone file. This feature allows you to create, edit, and delete A, CNAME, and TXT records.

Reset zone files

 Warning: This feature will erase any modifications you have made to your zone records, either using this feature or using the Simple DNS Zone Editor. It will attempt to save TXT entries. Before using this feature, be sure to write down any changes you may want to save.

To reset your DNS zone files to the defaults:

1. Click the checkbox next to Are you sure you want to erase all entries and revert to the default state?
2. Click Reset Zone File.

Add a record

To add a record:

1. Select a domain from the drop-down menu.
2. Type in the Name of the record.
3. Type the record's time to live in the TTL text box.
   • Time to live specifies how long a particular record should be kept in memory, in seconds, before it should be refreshed.
4. Select a record type:
   • An A record is the DNS record that is responsible for mapping hostnames to IP addresses. The A record is essential because it allows DNS servers to identify and locate your website and its various services on the Internet. Without an A record, your visitors will not be able to access your website, FTP servers, or email accounts.
      Remember: cPanel will have configured your DNS records so that visitors will be able to resolve your website and its services (FTP, Email, etc.).A records should only be added when you add a service that is not provided by cPanel or your web host.
   • CNAME record stands for "canonical name record." This record creates an alias, allowing a querying server to continue the DNS lookup under the new name.
   • A TXT record is a text record that contains certain information that will be read by querying servers. These can carry useful data for the SPF or DKIM email authentication systems.
5. Type in the Address of the record.
6. Click Add A Record.

Edit a record

To edit a record:

1. Click Edit next to the record you wish to edit.
2. Change the Name, TTL, Type, or Address as needed.
3. Click Edit Record to save your changes.

Delete a record

To delete a record:

1. Click Delete next to the record you wish to remove.
2. Click Delete to confirm that the record should be deleted.